The Marketing Impact Roadmap. A ranked plan for your marketing, built from your own accounts in about four weeks.
You pay for ads, an agency, a website and a CRM. Nobody can tell you which one is losing the most money. In about four weeks we open your real accounts, inspect all seven dimensions and hand you a marketing roadmap: every fix in order, with an owner, a budget and a date.
What changes once the Roadmap is done.
You stop guessing what to fix first. The budget split, the website, who calls new leads back: each question gets an answer and a place in line. Your team works from one ranked list instead of five opinions. Spend moves toward what the numbers show is working. When implementation starts, every move already has an owner, a budget and a date. You keep the plan and every template, whoever runs it next.
What you have at the end of week four.
- 01Seven-dimension inspection
We score strategy, data, friction, process, people, technology and communication from your ad accounts, CRM, reports and recorded sales calls. A questionnaire alone misses too much.
- 02Tracking audit
We check that every lead, call and sale is counted once and credited to the right source. Duplicate leads and missing calls are what we find most. The plan has to rest on numbers your team trusts.
- 03Funnel walk-through
We go through your marketing the way a buyer does: search, ad, page, form, phone, CRM. We mark every spot where a ready buyer stalls or leaves.
- 04Ranked fix list
Every move gets an order, an owner and an estimate of what it's worth. Your next dollar goes where it returns the most.
- 05The implementation plan
Every move in sequence with its owner, budget and date, plus the people, tools and spend it needs. Work can start the week after, not the quarter after.
- 06Iteration cadence
The scorecard, the reporting cadence and the if-then rules for when a number moves. Your team can run it in-house or with us.
How the four weeks run.
- 01
Weeks 1 and 2
Inspect
We get access to your ad accounts, analytics, website and CRM. We interview everyone who touches marketing, then score all seven dimensions from what we find.
What you getA scored assessment of all seven dimensions and a dashboard of what each source costs and returns.
Marketing Impact OSPersonal injury firmInspectMarketing attributionLast 90 days vs the 90 beforeAd spend$89,560+12%Signed cases53+8%Cost per signed case$1,690+4%Est. fees$546,500+9%Source Spend Leads Signed Est. fees Cost per case Google Ads $45,000 300 18 $180,000 $2,500 Local Services Ads $14,160 120 12 $114,000 $1,180 SEO $12,000 140 10 $105,000 $1,200 Referrals $0 40 9 $121,500 $0 Meta $18,400 210 4 $26,000 $4,600 Total $89,560 810 53 $546,500 $1,690 Marketing Impact OSHVAC and plumbing companyInspectMarketing attributionLast 90 days vs the 90 beforeBooked jobs852+6%Cost per booked job$97+2%Close rate38%+2 ptsRevenue$771,500+7%Source Spend Leads Booked Revenue Cost per job Google Ads $36,000 720 288 $259,200 $125 Local Services Ads $15,000 400 200 $176,000 $75 SEO $9,000 360 150 $141,000 $60 Meta $12,000 300 60 $42,000 $200 Angi $10,500 350 70 $52,500 $150 Referrals $0 120 84 $100,800 $0 Total $82,500 2,250 852 $771,500 $97 Marketing Impact OSDental practiceInspectMarketing attributionLast 90 days vs the 90 beforeNew patients437+7%Cost per new patient$128+1%Show rate72%−2 ptsRevenue$528,400+7%Source Spend Booked Showed Revenue Cost per patient Google Ads $27,000 180 135 $162,000 $200 SEO $9,000 150 120 $156,000 $75 Meta $13,500 150 75 $67,500 $180 Zocdoc $6,600 60 44 $48,400 $150 Referrals $0 70 63 $94,500 $0 Total $56,100 610 437 $528,400 $128 No ad pixels on patient pages
Marketing Impact OSShopify brandInspectMarketing attributionLast 90 days vs the 90 beforeCAC (cost per new customer)$68+4%MER (revenue ÷ spend)2.2x−0.2Returning-customer revenue$398,000+5%New customers5,400+4%Source Spend Orders New Revenue CAC Meta $180,000 3,000 2,400 $225,000 $75 Google Shopping $90,000 2,000 1,500 $150,000 $60 TikTok $60,000 650 600 $42,250 $100 Email and SMS $12,000 4,200 300 $336,000 $40 Affiliates $24,000 800 600 $64,000 $40 Total $366,000 10,650 5,400 $817,250 $68 - 02
Weeks 3 and 4
Ideate
We turn the findings into options and size each one. You see the tradeoffs and agree the order before any budget or work is committed.
What you getA ranked plan, with the expected gain of each move and the order you agreed.
Marketing Impact OSPersonal injury firmIdeateThe plan, ranked by impactGains per month- 1Answer after-hours calls liveCalls after 6 pm go to voicemail today.+4 signed cases+$41,000 in fees
- 2Move $3,000 a month from Meta to LSALSA costs $1,180 per signed case. Meta costs $4,600.+2 signed cases+$21,000 in fees
- 3Cut Google Ads terms that never signGoogle Ads costs $2,500 per signed case.Save $2,500Same signed cases
- 4Ask every past client for a referralReferrals turn 9 of 40 leads into signed cases.+1 signed case+$10,000 in fees
If the plan holds+7 signed cases a month
Marketing Impact OSHVAC and plumbing companyIdeateThe plan, ranked by impactGains per month- 1Call back every missed call in 5 minutesOnly 38% of leads book today.+40 booked jobs+$36,000 revenue
- 2Follow up on every unsold estimateUnsold estimates get no second call today.+20 booked jobs+$18,000 revenue
- 3Move $2,000 a month from Meta to LSALSA costs $75 per booked job. Meta costs $200.+17 booked jobs+$15,000 revenue
- 4Ask for a review after every jobMore reviews lift your rank in Local Services Ads.+8 booked jobs+$7,000 revenue
If the plan holds+85 booked jobs a month
Marketing Impact OSDental practiceIdeateThe plan, ranked by impactGains per month- 1Confirm every booking by text and callMeta bookings have a 50% show rate.+20 new patients+$24,000 revenue
- 2Move $1,500 a month from Google Ads to SEOSEO costs $75 per new patient. Google Ads costs $200.+12 new patients+$15,000 revenue
- 3Answer every call before the third ringMissed calls book somewhere else.+8 new patients+$10,000 revenue
- 4Ask for a review at checkoutMore reviews lift your rank on Maps.+4 new patients+$5,000 revenue
If the plan holds+44 new patients a month
Marketing Impact OSShopify brandIdeateThe plan, ranked by impactGains per month- 1Send a second-order flow by email and SMSMost first-time buyers never order again.+$26,000Returning revenue
- 2Add bundles at checkoutOrders average $77 today.+$18,000+$5 per order
- 3Move $12,000 a month from TikTok to ShoppingTikTok costs $100 per new customer. Shopping costs $60.+80 new customersLower CAC
- 4Track sales server sideMeta, Google and the store each count sales differently.One numberFor every budget call
If the plan holds+80 new customers, +$44,000 a month
- 1
- 03
Planned in week 4
Implement
Every move gets an owner, a budget and a date. Tracking repairs go first, because every later decision depends on counting results correctly. Then you choose who runs it.
What you getA work plan with an owner, a budget and a due date on every move.
Marketing Impact OSPersonal injury firmImplementThe work2 of 4 done- Live answering after 6 pm and on weekendsIntake lead · Week 1Intake leadWeek 1Done
- Move $3,000 a month from Meta to LSAAgency · Week 1AgencyWeek 1Done
- Cut Google Ads terms that never signAgency · Week 3AgencyWeek 3In progress
- Referral ask at every closed matterCase managers · Week 6Case managersWeek 6Next
Monday check-in Every open task gets a status. A late one gets a new date and a reason.
Marketing Impact OSHVAC and plumbing companyImplementThe work2 of 4 done- Missed-call text back and 5 minute callbackOffice manager · Week 1Office managerWeek 1Done
- Estimate follow-up on day 2 and day 7Sales manager · Week 2Sales managerWeek 2Done
- Move $2,000 a month from Meta to LSAAgency · Week 3AgencyWeek 3In progress
- Review request text after every jobCSR lead · Week 5CSR leadWeek 5Next
Monday check-in Every open task gets a status. A late one gets a new date and a reason.
Marketing Impact OSDental practiceImplementThe work2 of 4 done- Two-way confirm texts 48 and 2 hours outFront desk lead · Week 1Front desk leadWeek 1Done
- Move $1,500 a month from Google Ads to SEOAgency · Week 2AgencyWeek 2Done
- Overflow calls to a second lineOffice manager · Week 3Office managerWeek 3In progress
- Review request at checkoutFront desk · Week 5Front deskWeek 5Next
Monday check-in Every open task gets a status. A late one gets a new date and a reason.
Marketing Impact OSShopify brandImplementThe work2 of 4 done- Second-order flow, email and SMSRetention lead · Week 2Retention leadWeek 2Done
- Move $12,000 a month from TikTok to ShoppingAgency · Week 1AgencyWeek 1Done
- Bundles at checkoutWeb team · Week 3Web teamWeek 3In progress
- Server-side tracking on Meta and GoogleWeb team · Week 5Web teamWeek 5Next
Monday check-in Every open task gets a status. A late one gets a new date and a reason.
- 04
Designed in week 4
Iterate
We set the scorecard, the review rhythm and the rule for keeping or cutting each test. Results get read against a baseline from the first week.
What you getA scorecard, a weekly review rhythm and a 90-day review against your week 1 baseline.
Marketing Impact OSPersonal injury firmIterate90 days laterBefore → after- Cost per signed case$1,690$1,243−26%
- Signed cases5366+25%
- Ad spend$89,560$82,060−8%
Cost per signed case by monthZachary's reviewSigned cases went from 53 to 66 on $7,500 less spend. Cost per signed case fell from $1,690 to $1,243. Next: put $2,000 a month into SEO pages for your top two case types. SEO costs $1,200 per signed case.
Marketing Impact OSHVAC and plumbing companyIterate90 days laterBefore → after- Cost per booked job$97$80−17%
- Booked jobs8521,032+21%
- Close rate38%45%+7 pts
Cost per booked job by monthZachary's reviewBooked jobs went from 852 to 1,032 on the same $82,500. Cost per booked job fell from $97 to $80. Next: staff the phones until 8 pm, then move the other $2,000 a month off Meta and into LSA.
Marketing Impact OSDental practiceIterate90 days laterBefore → after- Cost per new patient$128$106−18%
- New patients437530+21%
- Show rate72%81%+9 pts
Cost per new patient by monthZachary's reviewNew patients went from 437 to 530 on the same $56,100. Show rate went from 72% to 81% once every booking got a confirm text. Next: start recall so these new patients book their next visit before they leave.
Marketing Impact OSShopify brandIterate90 days laterBefore → after- CAC$68$59−13%
- MER2.2x2.6x+0.4
- Returning-customer revenue$398,000$476,000+20%
CAC by monthZachary's reviewCAC fell from $68 to $59 on the same $366,000. Returning-customer revenue went from $398,000 to $476,000 after the second-order flow went live. Next: move the last $8,000 a month off TikTok and into Shopping.
Best for
- Owners who know marketing is underperforming and can't say which part is broken.
- Companies about to hire, switch agencies or raise the budget, who want the order of moves first.
- Teams that are busy with marketing every week and have no shared plan behind the work.
Not the right fit if
- Businesses that want ads live this week and don't want anyone looking at what sits behind them.
- Owners who won't share account access and real numbers. The inspection depends on both.
Also available as
What it opens
Frequently asked questions.
How long does the Marketing Impact Roadmap take?
About four weeks. Inspect runs in weeks 1 and 2. Ideate runs in weeks 3 and 4, and we present the finished Roadmap at the end of week 4. Slow account access can push it back a few days. Implementation starts the week after, under whichever option you pick.
What does a marketing roadmap cost?
It depends on scope: how many channels, locations and systems we have to inspect. One website and two ad channels is less work than a multi-location business on a custom CRM. Prices aren't on the site. The Roadmap is quoted as a fixed project once the free assessment call shows us the scope.
Do I need the Roadmap if I choose the Fractional CMO Retainer?
Yes. The Retainer, the Marketing Manager and the Marketing Team all work from the Roadmap, so they start with it, alone or as Roadmap + Installation. Advisory is the exception. It can start from your own written plan once we've reviewed it. The Academy needs no Roadmap.
What if my marketing numbers are a mess?
That's normal, and it's part of the job. Broken tracking, duplicate leads and reports that disagree with each other come up in almost every inspection. We fix measurement first, then build the ranked plan on the corrected numbers.
Is the Roadmap just a strategy document?
No. It's a plan your team can run: every move in order with an owner, a budget and a date, what each one needs, and the operating rhythm that keeps it improving. The Roadmap doesn't include doing the work. Your team can run it with the Academy, we can install it in 90 days, or we can run it for you as your Retainer, Manager or Team.
Can you install it for us?
Yes. Roadmap + Installation takes 90 days. Weeks 1 to 4 are the Roadmap. Then we install the Marketing Impact OS across all seven dimensions: tracking, CRM, meeting rhythm, roles, tech stack and messaging. You get it back with the weekly review already running. You can also take the Roadmap alone and install it with your own people.
Where to next.
Start with your free Marketing Impact score.
It takes a few minutes. You get a score from 1 to 5 on each of the seven dimensions of your marketing and see where to start. If you’d rather talk first, book a 15-minute call.



